Delivery & Returns
Delivery Information
Here at Carabou Menswear we are able to accommodate any purchases you make and deliver to all destinations throughout the UK and internationally. Below you will find all the information you need with regards to deliveries, with details including: price, due date, delivery options and relevance.
UK DELIVERIES
- Free deliveries for orders over £50.
- Standard Delivery – Royal Mail 48 Tracked – 2-3 working days (UK including the Channel Islands) £5.99
- Express Delivery – Royal Mail 24 Tracked 1-2 working days (UK including the Channel Islands) £6.99
- Next Day orders taken on Saturday and Sunday will be dispatched Monday for Tuesday delivery.
- Orders must be placed by 12pm Monday to Thursday for Express Delivery – Royal Mail 24. Excludes weekend delivery and Bank Holidays.
INTERNATIONAL DELIVERIES
- International Delivery – (EU) 3-5 working days (The Rest of The World) – 5-9 working days. Prices vary.
Returns Policy
Thank you for your business.
Not satisfied with your purchase? We’re here to help.
Following are the terms and conditions that constitute our Return Policy.
RETURNS
- Items must be returned within 30 days from the date you received your purchase.
- Items must be in their original state and condition and in the original packaging.
- Include any invoice, packing slip, or proof of purchase.
- Fill in and include the return form with the item
REFUNDS
- Refund will be issued once return has arrived at Carabou Menswear for item/s including standard p&p.
- It may take up to 14 days for a refund to post to the account used for purchase.
SHIPPING AND HANDLING CHARGES
- Shipping charges applied to the original purchase are refundable.
- We recommend you obtain and retain proof of postage until the refund or exchange has been made.
- Shipping costs for returned items are the responsibility of the customer and are non-refundable except for faulty or incorrect items.
EXCHANGES
- Exchanges may be made for items of the same price or more additional costs may apply.
RETURNS ADDRESS
Carabou Menswear
Attn: RETURNS
Unit 1, Park 17
Moss Lane
Whitefield
Manchester
M45 8FJ
phone: 0161 834 6779 | email: info@caraboumenswear.com
YOU CAN DOWNLOAD A COPY OF THE RETURNS FORM HERE